Phone Operator Ludlow

EKS Enterprises

Future Opening: Phone Operator

Full Time • Ludlow
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
The Phone Operator is responsible for answering inbound calls, taking messages, and providing excellent service to a diverse population of clients. This role requires operators to work weekends and rotate holidays to ensure 24/7/365 coverage.

Responsibilities:

  • Answer inbound calls and take accurate messages for clients.
  • Provide courteous and professional service to a wide range of callers.
  • Operate multi-line phone systems efficiently.
  • Perform data entry and clerical tasks as needed.
Qualifications:

  • Proficient in operating multi-line phone systems.
  • Excellent phone etiquette and communication skills.
  • Ability to speak multiple languages is a plus.
  • Strong typing skills for quick and accurate responses.
  • Experience in data entry and clerical tasks.
  • Previous front desk or administrative experience preferred.

Working Hours: 3rd shift- 11pm-7am (Monday through Sunday - 7 days per week)
Compensation: $16.50 - $17.50 per hour




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